To contact BDO Customer Service internationally, you can use the following options ¹ ² ³:
- International Hotline: +632-631-8000 or +632-8888-0000 (available 24/7)
- International Toll-Free: (International Access Code) +800-8-CALLBDO (2255-236) or (Intl. Access Code) +800-8-6318000 (check the list of International Access Codes on BDO’s website)
- US Dedicated Number: +1 (224) 999-4145
You can also reach out to BDO through:
- Email: callcenter@bdo.com.ph (for general inquiries and support)
- Website: Visit BDO’s official website for live chat support, FAQs, and other contact information
- Mobile App: Use the BDO mobile app for support and account management
For account-related concerns, it’s recommended to visit a BDO branch nearest you or contact their customer service hotline ¹ ⁴.
Is BDO Customer Services free call?
BDO Customer Service can be reached through various numbers, depending on your location. Here’s what you need to know about calling BDO Customer Service ¹ ² ³:
- Metro Manila: 631-8000
- Domestic Toll-Free Numbers:
- PLDT: 1-800-10-631-8000
- Digitel: 1-800-3-631-8000
- Bayantel: 1-800-5-631-8000
- Globe: 1-800-8-631-8000
- International Toll-Free: (International Access Code) + 800-8-6318000
To determine if the call is free, consider the following ⁴:
- Calls from Metro Manila to the 631-8000 number may incur standard rates based on your phone plan.
- Domestic Toll-Free numbers (starting with 1800) are generally free when called from a landline within the Philippines. However, mobile calls might incur charges depending on your carrier and plan.
- International calls to the BDO International Toll-Free number would typically require an International Access Code and might incur international calling rates.
For the most accurate and up-to-date information on calling BDO Customer Service, it’s best to check their official website or contact them directly ².
